Wednesday 1 April 2009
Tuesday 24 March 2009
Home Finally
Yeap, I am back at home for almost a month now. 1 month sounds like a long time to me but well, time just flies, week by week. Now, April has arrive and I have to start working again to get the cash flow flowing again!
A lot of things happened during this March, not the mention the adventure of going to Heathrow Airport for our flight back and the trip to the Malaysian custom for our excess baggage! That, was a real eye opener and a truly wondrous adventure that I hope I will not ever encounter again in the future.
Adapting to life in Malaysia seems a new thing to me when I just stepped down from the plane. The weather is hot and humid, the time zone is totally off, the people is different and the language you hear is totally different. Somehow it feels like everything around you is clashing and all mixed up. Nothing seems the same. I know, weird right? We both felt lost in this place where we call home for the last 22 years of our life. Funny.
Well, now everything is back to normal, thank goodness! I slept better now, got used to the people and the environment around me, just happy that I came back home safely. One thing that is out of place is I don't see Jin 24/7 anymore but in return, I got to see him almost every hour and every day of my life!
He is so cute even after the ugly haircut he had!! I miss him everyday!! So adorable!! XD I missed you too Jin!!
A lot of things happened during this March, not the mention the adventure of going to Heathrow Airport for our flight back and the trip to the Malaysian custom for our excess baggage! That, was a real eye opener and a truly wondrous adventure that I hope I will not ever encounter again in the future.
Adapting to life in Malaysia seems a new thing to me when I just stepped down from the plane. The weather is hot and humid, the time zone is totally off, the people is different and the language you hear is totally different. Somehow it feels like everything around you is clashing and all mixed up. Nothing seems the same. I know, weird right? We both felt lost in this place where we call home for the last 22 years of our life. Funny.
Well, now everything is back to normal, thank goodness! I slept better now, got used to the people and the environment around me, just happy that I came back home safely. One thing that is out of place is I don't see Jin 24/7 anymore but in return, I got to see him almost every hour and every day of my life!
He is so cute even after the ugly haircut he had!! I miss him everyday!! So adorable!! XD I missed you too Jin!!
Friday 20 February 2009
Countdown!
There is still six days left before leaving Portsmouth! Can't wait to get back home, to taste the food there and my very own bed!! LOL!! Really missed my bed a lot, seriously, the comfort of my bed is making me anxious to get back home this instance! Not to mention, I will be meeting my family whom I have not seen for the last one and a half year! Also, the new additional family member whom I never meet before!! Can't wait to shake his paws and say "How do you do?" XD
But before that.... Ugh, really is a busy busy week ahead!! So many things to do and arrange before boarding the plane. So many things to worry about that it makes this 1 week seems so long!! Lastly, I am sick!!! 1 week before going back and I fell sick!! Thanks to Jin who kept spreading the germs around by making so many "wantons"!! Sigh... I just can't wait to go home! That's all in my mind for now!
Going to Cambridge and London next Monday. Hopefully can get some good memories from this trip! It will be a really short trip, trying to pack 2 destination in one day, not to mention the long hours we will be spending in the train! Well, hopefully will be worth the time!
The flat right now is in a mess! We just got our boxes last night, so, we will be busy packing the whole of tomorrow. Busy busy busy. Have to clean the flat after packing! So many chores to do!! No wonder I am sick! Sigh! I missed my home!
6 more days to go!!
But before that.... Ugh, really is a busy busy week ahead!! So many things to do and arrange before boarding the plane. So many things to worry about that it makes this 1 week seems so long!! Lastly, I am sick!!! 1 week before going back and I fell sick!! Thanks to Jin who kept spreading the germs around by making so many "wantons"!! Sigh... I just can't wait to go home! That's all in my mind for now!
Going to Cambridge and London next Monday. Hopefully can get some good memories from this trip! It will be a really short trip, trying to pack 2 destination in one day, not to mention the long hours we will be spending in the train! Well, hopefully will be worth the time!
The flat right now is in a mess! We just got our boxes last night, so, we will be busy packing the whole of tomorrow. Busy busy busy. Have to clean the flat after packing! So many chores to do!! No wonder I am sick! Sigh! I missed my home!
6 more days to go!!
Sunday 15 February 2009
Tuesday 10 February 2009
Complaint!!
For the whole while that I am in UK, I always patronize Tesco for my groceries shopping. I am always happy with their service as the cashiers always give you a wide smile and a happy hello.
But, today, their service was something that made my blood boiled!!!
As usual, we went to the local Tesco store for groceries after making a stop at the city council. After we finished selecting the products that we wanted, we went to the till to make our payment. The cashier is this young looking guy, around 16 - 20 years old, and when I saw how he serviced the customer before us, I knew this guy is not serious about his work. He looked new, maybe just a few days into this job, and his attitude is like he just woke up from bed, no smile, no hello, no nothing. Well, I couldn't care less if he stayed that way, it is his job to provide good service to customer, not mine and hopefully his supervisor will noticed it and remind him/take action against him.
So when it is my turn, he started to scan the items one by one until he reaches the eggs. This, is where the whole problem begins!!! Okay, before I get to the main point, the eggs that I wanted to buy is called "Willow Barn Eggs" and I checked the price(£1.32) first then the eggs condition(whether they are broken, different sizes, etc.) before taking it down from the shelf. He opened the box, checked one of the eggs, and I don't know why, he press the red button to get help from other staff. I don't know what the problem is, but while waiting for the staff the arrive, he left the eggs that I wanted on the till beside another brand of eggs called "Big and Large Eggs"(£1.55).
So, I just continue packing the items into the bag until he finished scanning the final item. I was busy packing and did not see clearly which of the eggs he scanned and made payment. While I was waiting for the payment to go through, I noticed there was something different! That guy scanned in the "Big and Large Eggs", not the "Willow Barn Eggs"! When I got the receipt, it states Eggs: £1.55! I checked the box and inside there was one egg less!! He switched the items and gave me a different one with one egg less!!! If the item was in good and proper condition, I would just let it go and leave. Imediately, I questioned him. He gave me back the Willow Barn Eggs and pressed the red button again for help to refund the extra few p's to me.
We waited for 5 to 6 mins and no one came. The guy continued to serve other customers and left us there without a word or anything! Finally, after 10 mins later, a lady came and ask the guy about the situation. Without asking for my side of story, she looked at us and said in a not very kind voice, "Look Lady, this eggs(Willow Barn Eggs) cost £1.55 and it's not suppose to cost £1.32! Where did you get this eggs? Can you follow me to the shelf and point to me where it is."
I said fine, I will show her where it is and on the way there, she is so arrogant and did not look at me! I was like, excuse me, but that guy switched the eggs with a different one, I am not the one who is at fault here! She did not believe what I said until we reached the shelf where the eggs are. When she saw the price and realized that I was right about the price, she stood there laughing, took both kind of eggs and without any word just walked off to the till where the guy are. I followed her to the till, and she asked the guy again whether he switched the eggs or not. He was like " Uh, no, yeah, mayb... bla bla bla"!! He was trying to put the blame on me, saying I was the one who gave him the "Big and Large Eggs" and he did not switched it! Hello?!! Like I would take a box of eggs with one egg less and more expensive and pay for it without saying anything?! ARGH!! And worst enough, the lady just said "Whatever, I will take this to customer service." AND... she walked off again, I followed her again to customer service, where she happily told the person at the customer service that she don't know what is happening and to refund the money back to me. Without saying anything and did not even bother looking at me, she walked off!! No sorry for this misunderstanding, no nothing!!
I was angry that she as the supervisor did not handle this matter carefully! She did not hear my side of story and already judged that I was at fault! Even after my explanation, she still chose to believe that the guy is innocent! Maybe she was thinking that I do not know how to read letters or numbers! And what's with the attitude!! Arrogant and rude to your customer! AARRGGHHHH!!!
When I got back home, I wanted to complain this matter to Tesco. I searched through their website and only found out that Tesco doesn't have a complaint department!! Maybe they received too many complaints before, and decided to close down that department to stop future complaints going through their door!! So, here I am, complaining to anyone who is reading this post.
But, today, their service was something that made my blood boiled!!!
As usual, we went to the local Tesco store for groceries after making a stop at the city council. After we finished selecting the products that we wanted, we went to the till to make our payment. The cashier is this young looking guy, around 16 - 20 years old, and when I saw how he serviced the customer before us, I knew this guy is not serious about his work. He looked new, maybe just a few days into this job, and his attitude is like he just woke up from bed, no smile, no hello, no nothing. Well, I couldn't care less if he stayed that way, it is his job to provide good service to customer, not mine and hopefully his supervisor will noticed it and remind him/take action against him.
So when it is my turn, he started to scan the items one by one until he reaches the eggs. This, is where the whole problem begins!!! Okay, before I get to the main point, the eggs that I wanted to buy is called "Willow Barn Eggs" and I checked the price(£1.32) first then the eggs condition(whether they are broken, different sizes, etc.) before taking it down from the shelf. He opened the box, checked one of the eggs, and I don't know why, he press the red button to get help from other staff. I don't know what the problem is, but while waiting for the staff the arrive, he left the eggs that I wanted on the till beside another brand of eggs called "Big and Large Eggs"(£1.55).
So, I just continue packing the items into the bag until he finished scanning the final item. I was busy packing and did not see clearly which of the eggs he scanned and made payment. While I was waiting for the payment to go through, I noticed there was something different! That guy scanned in the "Big and Large Eggs", not the "Willow Barn Eggs"! When I got the receipt, it states Eggs: £1.55! I checked the box and inside there was one egg less!! He switched the items and gave me a different one with one egg less!!! If the item was in good and proper condition, I would just let it go and leave. Imediately, I questioned him. He gave me back the Willow Barn Eggs and pressed the red button again for help to refund the extra few p's to me.
We waited for 5 to 6 mins and no one came. The guy continued to serve other customers and left us there without a word or anything! Finally, after 10 mins later, a lady came and ask the guy about the situation. Without asking for my side of story, she looked at us and said in a not very kind voice, "Look Lady, this eggs(Willow Barn Eggs) cost £1.55 and it's not suppose to cost £1.32! Where did you get this eggs? Can you follow me to the shelf and point to me where it is."
I said fine, I will show her where it is and on the way there, she is so arrogant and did not look at me! I was like, excuse me, but that guy switched the eggs with a different one, I am not the one who is at fault here! She did not believe what I said until we reached the shelf where the eggs are. When she saw the price and realized that I was right about the price, she stood there laughing, took both kind of eggs and without any word just walked off to the till where the guy are. I followed her to the till, and she asked the guy again whether he switched the eggs or not. He was like " Uh, no, yeah, mayb... bla bla bla"!! He was trying to put the blame on me, saying I was the one who gave him the "Big and Large Eggs" and he did not switched it! Hello?!! Like I would take a box of eggs with one egg less and more expensive and pay for it without saying anything?! ARGH!! And worst enough, the lady just said "Whatever, I will take this to customer service." AND... she walked off again, I followed her again to customer service, where she happily told the person at the customer service that she don't know what is happening and to refund the money back to me. Without saying anything and did not even bother looking at me, she walked off!! No sorry for this misunderstanding, no nothing!!
I was angry that she as the supervisor did not handle this matter carefully! She did not hear my side of story and already judged that I was at fault! Even after my explanation, she still chose to believe that the guy is innocent! Maybe she was thinking that I do not know how to read letters or numbers! And what's with the attitude!! Arrogant and rude to your customer! AARRGGHHHH!!!
When I got back home, I wanted to complain this matter to Tesco. I searched through their website and only found out that Tesco doesn't have a complaint department!! Maybe they received too many complaints before, and decided to close down that department to stop future complaints going through their door!! So, here I am, complaining to anyone who is reading this post.
Sunday 8 February 2009
Wednesday 4 February 2009
Snow in Portsmouth
On Sunday night, it was snowing heavily here in Portsmouth and all other places in UK. Well, for me, Portsmouth is not in the worst hit area by snow, as we only have 4 to 5 centimeters of snow. Not really thick, but enough for me and Jin to play with. I was really anticipating for the snow to arrive as you don't really get to see snow in Portsmouth. Last year, we did get to see snow here in Portsmouth, but it was just for awhile as the sun came out in the afternoon and melted all the fun away. Well, I was lucky to see snow again this year, and this time, I grabbed the chance to go out and have fun in the cold weather!!
Early Monday morning, around 12am, the snow is falling down rapidly. Really excited!
Around 1am, I was too excited to go to sleep, so I dragged Jin out from the bed and we went out to the corridor and have fun with the snow! Really really cold!! My hands were shivering from the cold and playing with snow thus the blurry photo!
Morning! It was around 10am and the snow still stayed around, although the road and the pathway have been cleared of snow, there is still plenty of snow lying around. Can see the footprints of people and car tyres!
Snow on our balcony!
My very own set of footprints!
Again, fun at the corridor!! We made snowballs and threw it down!!
The grass covered in snow.
Us having fun!
Playing with the Tabby cat! What a piercing eyes!
Well, that was a lot of fun yet freezing at the same time! Although the snow brought plenty of fun to some, but for others, it did a lot of damage as well. For me, it was fun while it last. On Tuesday afternoon, there was a sleet shower and sunshine, and there goes the snow! All melted away! Hmn, I wonder when will the snow come again...
Early Monday morning, around 12am, the snow is falling down rapidly. Really excited!
Around 1am, I was too excited to go to sleep, so I dragged Jin out from the bed and we went out to the corridor and have fun with the snow! Really really cold!! My hands were shivering from the cold and playing with snow thus the blurry photo!
Morning! It was around 10am and the snow still stayed around, although the road and the pathway have been cleared of snow, there is still plenty of snow lying around. Can see the footprints of people and car tyres!
Snow on our balcony!
My very own set of footprints!
Again, fun at the corridor!! We made snowballs and threw it down!!
The grass covered in snow.
Us having fun!
Playing with the Tabby cat! What a piercing eyes!Well, that was a lot of fun yet freezing at the same time! Although the snow brought plenty of fun to some, but for others, it did a lot of damage as well. For me, it was fun while it last. On Tuesday afternoon, there was a sleet shower and sunshine, and there goes the snow! All melted away! Hmn, I wonder when will the snow come again...
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